Remove Gem Grab

Gem Grab is a malware that is also classified as a PUP (Potentially Unwanted Program). If you’re being affected by a Gem Grab infection is a clear consequence of your lack of attention while installing a new software on your computer.

Gem Grab’s goal is quite simple: to show as many ads as possible while you’re browsing the internet. Believe us when we say it won’t go beating around the bush to accomplish this goal, it directly modifies the source code of every website you visit to insert its ads, specially those of e-commerce. As if this wasn’t enough, Gem Grab will also act as a spy, collecting data about your online moves.

These ads can be seen in pop-ups, banners, fake results in Google or as underlined links among the text of every website you visit. Usually these ads are tagged as Gem Grab Ads  or Ads by Gem Grab, it’s when this tags are seen that most people realize they have been infected by a malicious software.

Besides ruining your online experience, Gem Grab will also collect data about your browsing habits, saving information about the websites you visit and the searches you make. It goes as far as checking the contents of your computer, supposedly with “statistic purposes”, they even say so in their website. Of course that’s only a lie, the real reason behind it, is to build databases with your data they can sell afterwards.

To avoid this kind of problem in the future, make sure to understand and check the meaning of any pre-selected cases among the install process you run on your computer. Don’t go mindlessly clicking on “Next” before you know for sure what you’re doing, and make sure to always use the advanced options of the install process so you can stop any install you do not wish.

gem grab

Gem Grab is already known to several antivirus solutions, because it is nothing but a new version of the infection called BrowseFox. SuperWeb LLC, the company responsible for these infections keeps using the same techniques, they only come up with a new name for their program and build a new website to publish their conditions of use.

You should know that Gem Grab is considered as suspicious by 10 anti-viruses.
File information
File name:
updater.exe

Common path:
C:\Program Files\Common files\6c7e10dc-163e-46cd-8258-1d75946fb47a\updater.exe

Signed by:
Gem Grab

Analysis date:
5 August 2015

Scanner detections:
10 / 54

Scan engine
Detection
Malwarebytes
PUP.Optional.GemGrab.A
ESET-NOD32
a variant of Win32/BrowseFox.AU potentially unwanted
Panda
Trj/Genetic.gen
Avira
ADWARE/BrowseFox.Gen
AVG
BrowseFox.0B2
K7GW
Unwanted-Program ( 004c988f1 )
K7AntiVirus
Unwanted-Program ( 004c988f1 )
ClamAV
Heuristics.Trojan.Swizzor.Gen
Sophos
Browse Fox (PUA)
AhnLab-V3
PUP/Win32.BrowseFox

Show the other 6 anti-virus detections


How to remove Gem Grab ?

All tools used in this guide are completely free to use and should remove any trace of Gem Grab from your computer. Follow all steps as described in this removal guide to remove Gem Grab and all additional adware that may have been installed on your computer.

Remove Gem Grab with ZHPCleaner

ZHPCleaner is a program that searches for and deletes Adware, Toolbars, Potentially Unwanted Programs (PUP), and browser Hijackers from your computer. By using ZHPCleaner you can easily remove many of these types of programs for a better user experience on your computer and while browsing the web.

  • If Avast is installed on you computer you have to disable it during the process.
  • You can download AdwCleaner utility from the below button :
    Download ZHPCleaner
  • Select ZHPCleaner.exe with right mouse click and Run as Administrator.
  • Accept the user agreement.
  • Click on the Scanner button.
  • After the scan has finished, click on the Repair button.
  • Reboot your computer.

Remove Gem Grab with MalwareBytes Anti-Malware

Malwarebytes Anti-Malware is a light-weight anti-malware program that is excellent at removing the latest detections.

how to delete Gem Grab with Malwarebytes Anti-malware

  • Download Malwarebytes Anti-Malware to your desktop.
    Premium Version Free Version (without Real-time protection)
  • Install MalwareBytes Anti-Malware using the installation wizard.
  • Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the Fix Now button.
  • If an update is found, you will be prompted to download and install the latest version.
  • Malwarebytes Anti-Malware will now start scanning your computer for Gem Grab.
  • When the scan is complete, make sure that everything is set to Quarantine, and click Apply Actions.
  • When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.

Reset your browser (if necessary)

If after following the above steps Gem Grab is still present on your computer, you can reset your browser by following the instructions below.

Your bookmarks and saved passwords are not deleted or modified.
  • Open Chrome.
  • Click on the Chrome menu button Chrome menu on the browser toolbar.
  • Select Settings.
  • Scroll down to the end of the page, search for Show advanced settings.
  • Scroll down once again to the end of the page and click Reset browser settings button.
  • Click Reset once more.
If the built-in reset function doesn't work, you can try to reset Chrome with our tool ResetBrowser.

How to remove Gem Grab with ResetBrowser

  • Download ResetBrowser :
    Download ResetBrowser
  • Download the tool, save it on your desktop and double-click on it.
  • Read the disclaimer and press the Ok button.
  • Click the Reset Chrome button and wait.
  • Once the process is finished, click onOpen Chrome Gem Grab should now be deleted from Chrome.
Your bookmarks and saved passwords are not deleted or modified.
  • Open Firefox
  • Go to the orange Firefox button in the top left.
  • Go over to the Help sub-menu, then select Troubleshooting Information.
  • Click on the Repair Firefox button and confirm.
  • Firefox will automatically restart.
If the Firefox built-in reset function doesn't work, you can try to reset your browser with our program ResetBrowser.

How to remove Gem Grab with ResetBrowser

  • Download ResetBrowser :
    Download ResetBrowser
  • Download the tool, save it on your desktop and double-click on it.
  • Read the disclaimer and press the Ok button.
  • Click the Reset Chrome button and wait.
  • Once the process is finished, click onOpen Chrome Gem Grab should now be deleted from Firefox.
Your bookmarks and saved passwords are not deleted or modified.

How to remove Gem Grab with ResetBrowser

  • Download ResetBrowser :
    Download ResetBrowser
  • Download the tool, save it on your desktop and double-click on it.
  • Read the disclaimer and press the Ok button.
  • Click the Reset Chrome button and wait.
  • Once the process is finished, click onOpen Chrome Gem Grab should now be deleted from Firefox.
Your machine should now be free of Gem Grab. If you are still experiencing problems while trying to remove Gem Grab from your machine, please start a new thread in our support page. Someone will give you free assistance very fast !
Click here to go to our support page.

Removal Instructions in other languages

Supprimer Gem GrabEliminar Gem GrabEliminare Gem Grab

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