If your files have been renamed with the text helpme@freespeechmail.org, you are most likely the victim of a ransomware. A ransomware is a kind of malware (malicious software) installed by cyber-criminals without your consent. A ransomware allows them to crypt your files remotely. Afterwards it will show you a message saying that you need to pay a ransom to have access to them again. Ransomware like the one installed by helpme@freespeechmail.org are usually installed when you download some malicious attachment you got by e-mail, or by clicking on an infected link you got on an instant message or social network. It could have also been installed if you visit some malicious website…
In the particular case of this ransomware, files crypted by helpme@freespeechmail.org are renamed with the extension: id-[idcode]_helpme@freespeechmail.org.
If you try to contact the ransomware’s creators by writing them using the address, helpme@freespeechmail.org you’ll get the following answer:
If you wish to get all your files back, you need to pay 4 BTC.
How to get bitcoins?
1. Bitcoin ATMs www.coinatmradar.com
2. www.localbitcoins.com
3. google: buy bitcoins
This is the only way to get your files back.
There’s no way to decrypt them without the original key.
The price is non-negotiable.
After paying 4 BTC and emailing the confirmation of payment you will be provided with a decoder.
If you don’t trust me, you can email one of your files, I will decode it and send it back to you.
However, if the file you’re requesting to decode is valuable, I will send you either a quote from it or a screenshot.
I apologise for any inconvenience caused.
Let me know if you want to proceed.
As you can see you’re asked to pay 4 bitcoins to free your files, that’s roughly 900 € ! Of course we recommend not to fall into this trap and pay them nothing at all, you have no warranty that they will keep their promise to help you once you’ve paid them.
Use the following guide to remove the ransomware with the recommended free software. In the last part of the guide you’ll find some steps to try to recover your files.
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